Our Customer Service Principles
Valvo & Associates, Inc.’s core customer service principles have been developed and shaped from the evaluation and feedback of our clients over the past twenty plus years. These principles are further refined by understanding our clients and their goals.
Our principles are:
- Limited caseloads
- Personalized attention
- Responsiveness to client needs
- Client partnering and the team approach
- Swift and efficient delivery of creative services and strategies
- Reliability and integrity
- Exceed client expectations
- Secure client objectives
- Leverage technology to better service clients
Valvo & Associates, Inc.’s staff is well trained in all immigration procedures and is familiar with the nuances of specific types of business operations. We understand that dealing with immigration matters can be stressful for employers as well as prospective/current employees. Our team is dedicated to providing prompt, personalized, quality and courteous service. We have developed a proprietary system specifically designed for optimal management of immigration client matters.